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In 2006 he transitioned to a federal employee with US Customs and Border Protection leading a team to implement HR case management and led the technology efforts to hire over 5000 border patrol agents in a single year.
It was here where he worked on Infrastructure and Smart Cities and learned that housing is the core pillar of not only economic growth but individual and community integration. Dr. Alterovitz was one of the core authors of White House Office of Science Technology and Policy’s The National AI R&D StrategicPlan from 2019.
Discuss how your agency works across silos to integrate CX efforts and ensure the end result is a great customer experience. Evaluate the types of metrics that can be used to measure improvement in customer satisfaction. Review your agency’s digital transformation roadmap to identify how to move CX to the forefront.
Here are some of the key aspects of the current strategy that have raised uncertainty among FAS’s industry partners: The current pool structure is inconsistent with commercial practice and delivering an integrated, holistic cloud solution, as it will increase complexity, risk, and costs for customer agencies and MAS contractors.
The HHS OIG strategicplan for 2020-2025, for instance, is working to build on detection capabilities by leveraging artificial intelligence (AI) and machine learning to better predict the potential for fraud, waste, and abuse.
The HHS OIG strategicplan for 2020-2025 , for instance, is working to build on detection capabilities by leveraging artificial intelligence (AI) and machine learning to better predict the potential for fraud, waste, and abuse.
As CISO, he is responsible for security initiatives within the Department of Labor, including but not limited to regulatory compliance and oversight, Federal Information Security Modernization Act (FISMA) implementation and planning, computer awareness and training, and computer security incident response.
In addition, he served as a leader in USDAs Acquisition community, supporting the oversight, assessment, and strategicplanning of an acquisition portfolio of more than 70,000 awards, worth $6 billion annually.
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