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Embracing Data-Driven Change to Enhance Customer Experiences

FedInsider

Heyman Service to America Award for Management Excellence, 2021 Service to the Citizen Award for Government Executive of the Year, 2019 Service to the Citizen Award and the 2019 Gears of Government President’s Award for her role in transforming VA’s capabilities to provide Veterans with an excellent customer experience.

Data 69
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Applying AI to Advance Agency Missions

FedInsider

He is focusing on leveraging health information for AI as well as building AI research and development capacity to help our nations Veterans through the Office of Research and Development. He was the last live afternoon host on Federal News Radio, hosting “In Depth with Francis Rose” from 2008 to 2015 after joining the station in 2006.

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Meet Our Featured Contributor Cohort

GovLoop

Education is supplemented by several industry credentials: PMP, Certified Scrum Master, CISSP, and graduated from AMU with an Associate’s in General Studies — Computer Science in 2008 and Bachelor’s in Information Systems Security in 2009.