Remove 2013 Remove Efficiency Remove Quality
article thumbnail

Elevating internal customer support at Thorn with AWS: A generative AI use case

AWS Public Sector

Efficiently addressing internal customer support tickets can profoundly impact an organization’s productivity and employee well-being, apart from their ability to focus on the mission at hand. AWS has supported Thorn with financial and technical support since 2013.

article thumbnail

Covered California provides affordable healthcare access, powered by AWS

AWS Public Sector

In 2013, more than 17% of Californians did not have health insurance. CalHEERS is the portal through which eligible Californians can enroll in high-quality, affordable health insurance coverage. Save costs and improve operations, efficiency, and resiliency CalHEERS is a complex solution.

professionals

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Inside the IRS’s Digital Microlearning Program

GovLoop

But, since 2013, the Self-Help Online Tutorials (SHOTs) program has been the IRS’s secret weapon. SHOTs are meant to help employees do their jobs more efficiently and with higher quality. The Internal Revenue Service handles all federal taxes, so training employees about such a huge responsibility can seem intimidating.

article thumbnail

Strategic Procurement: 4 Tactics for Economic Recovery in 2021

ivalua

The Procurement team adds tremendous value in many areas, including operational performance, product quality, faster time to market and more. For information on how Ivalua’s end-to-end eProcurment solution can improve transparency and data quality in your organizagiton to support these efforts, contact us today.

article thumbnail

Elevating Arbitration Standards: The arbitrateAD Arbitration Rules

Kluwer Arbitration

This post delves into the most significant aspects of the 2024 arbitrateAD arbitration rules (“ Rules ”), including: establishing an independent governing structure to appoint impartial arbitrators, increasing efficiency, and aligning international standards of practice.

article thumbnail

Interviews with Our Editors: In Conversation with Joanne Lau, Secretary-General of the Hong Kong International Arbitration Centre

Kluwer Arbitration

The changes provide not just incremental improvements for efficiency and integrity of proceedings, but also changes to reflect developing societal norms, such as environmental impact and diversity. Also, our 2024 HKIAC Administered Arbitration Rules came into effect on 1 June 2024, which is a refinement of the well-received 2018 version.

article thumbnail

Ascendancy of Institutional Arbitration in the Gulf: Abu Dhabi Adds New International Arbitration Centre

Kluwer Arbitration

Founded in 1993, ADCCAC offered case management services, hearing rooms, and a set of arbitration rules that were last updated in 2013. In response, the Abu Dhabi Chamber of Commerce and Industry (“ Chamber ”) launched an initiative to improve the quality and efficiency of international dispute resolution in the Emirate.