article thumbnail

Elevating internal customer support at Thorn with AWS: A generative AI use case

AWS Public Sector

AWS has supported Thorn with financial and technical support since 2013. The team reviewed the results coming from the chatbot and were pleasantly surprised with the quality of responses. Their vision is to eliminate child sexual abuse material (CSAM) from the internet.

article thumbnail

The four key drivers that can enable better IT procurement

Open Contracting Partnership

Case studies: In Australia , “cloud-first” and “open-standards-first” and policy and a commitment to designing projects and opportunities with small businesses in mind has helped to promote interoperability, save money, improve quality and do more business with small business.

professionals

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Indiana BMV Builds on Three Pillars to Drive up CX

GovLoop

That work has continued unabated since Daniels left office in 2013, and the rating now sits at 98%, according to the 2021 annual report. Although numerous services are available through the myBMV website, the kiosks provide state-of-the-art technology, including quality printing.

Retail 98
article thumbnail

WNN Exclusive: Fish and Wildlife Service Whistleblower Awards Remain Severely Underutilized

Whistleblower Network News

From late 2019 through 2022, the United States Fish and Wildlife Service (FWS) issued twenty-one whistleblower awards to individuals who provided high-quality information about wildlife crime. Fish and Wildlife Service to wildlife whistleblowers. A whistleblower subsequently came forward and provided FWS with the identity of the shooter.

Utilities 131
article thumbnail

EdTech innovator Sibme, powered by AWS, provides educators with AI-based instructional feedback

AWS Public Sector

In 2013, Wakefield founded education technology (EdTech) company Sibme as a way to use technology, powered by Amazon Web Services (AWS) , to help educators access quicker and more reliable feedback. Empowering AI to do more of the measuring could make these qualities quantitative, providing concrete feedback for teachers.

article thumbnail

Covered California provides affordable healthcare access, powered by AWS

AWS Public Sector

In 2013, more than 17% of Californians did not have health insurance. CalHEERS is the portal through which eligible Californians can enroll in high-quality, affordable health insurance coverage. This was particularly true in California, where more than 39 million people live.

article thumbnail

Supply chain innovation through the Nexus of Forces

ivalua

The Cloud: Gartner stated that in 2013 cloud adoption rose by 40%, driven by the low total cost of ownership, which reduced both infrastructure and overall maintenance costs. Internally, buyers and engineers must work with quality and product; then that cross-functional group must collaborate with external suppliers.