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Implementing AI Provides Short & Long-Term Payoffs

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In this capacity, he served as the Communication Platoon Commander, contributing significantly to exercises and deployments throughout the Asia-Pacific Region. In 2019 Dr. Crosby assumed the pivotal role of Information and Knowledge Manager at HQMC DC Information.

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Embracing Data-Driven Change to Enhance Customer Experiences

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Heyman Service to America Award for Management Excellence, 2021 Service to the Citizen Award for Government Executive of the Year, 2019 Service to the Citizen Award and the 2019 Gears of Government President’s Award for her role in transforming VA’s capabilities to provide Veterans with an excellent customer experience.

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