Embracing Data-Driven Change to Enhance Customer Experiences
FedInsider
SEPTEMBER 23, 2024
In this role Barbara co-leads VEO, the Secretary’s customer experience (CX) insight engine supporting and enabling the Department in providing the highest quality experiences in the delivery of care, benefits and memorial services to Service members, Veterans, their families, caregivers and survivors. She is a recipient of the 2022 Samuel J.
Let's personalize your content