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Cunningham adds that proper training for system operators “must cover not only system operation but also legal and ethical considerations.” In 2024, governments face challenges when they buy technology, Cunningham tells Co-op Solutions. Consider the total cost of ownership, not just upfront costs.
This means seeking contractual guarantees on ongoing Canadian data control and ownership, including extraterritorial rights, along with stringent security assurances on encryption, access controls and exposure prevention from partners. This makes it easier for customers to switch cloud providers or move back on premises.
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