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Team Intellect Awarded DHA Contract for UBO and DQMC Support

ExecutiveBiz

A group of women-owned businesses led by Intellect Solutions has landed a $35 million contract from the Defense Health Agency to support the Uniform Business Office and Data Quality Management Control program.

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Kyndryl helps Arizona MVD transform customer experience with Amazon Connect

AWS Public Sector

Previously, the service desk used an outdated telephony system, expensive interactive voice response (IVR) software, and ran in an on-premises data center. Innovating for MVD communications MVD wanted to expand what could be done with the Kyndryl service desk.

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Final EU model contractual AI Clauses available -- some thoughts on regulatory tunnelling

How to Crack a Nut

It is thus important to understand the shortcomings inherent to this approach and to the model AI clauses, before assuming that their use will actually ensure the ‘trustworthy, transparent, and accountable development [and deployment] of AI technologies’. Much more is needed than mere reliance on the model AI clauses.

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Managing Risks Associated with Subcontractors: A Comprehensive Guide for Government Contractors

Public Contracting Institute

Our Government Contractor Accounting course provides valuable insights into the financial aspects of subcontractor evaluation. Implement rigorous quality control measures to ensure that subcontractor deliverables meet or exceed project requirements.

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Public procurement of AI between opportunities and risks -- guest post by Giuseppe Bitti

How to Crack a Nut

Still, public procurement does account for approx. Finally, specific requirements should limit the geographical scope where the AI tool provider is allowed to process data, especially personal and confidential data. categories of tasks for which AI can be freely used, or used subject to light requirements (e.g.

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Anthology launches omnichannel student services transformation with Amazon Connect

AWS Public Sector

This data represents a staggering awareness gap that can impede student retention and success. Anthologys white-glove contact center service makes sure institutions can deliver consistent, high-quality support to students, faculty, and staff alike. From Contact Lens, well be able to get aggregate data, explains Batra.

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Reimagining unemployment contact centers

AWS Public Sector

Additionally, customers could schedule calls online and indicate intent from a dropdown menu, which captured valuable data on how to route inquiries to the right skills. To learn how Amazon Web Services (AWS) can support your unique needs, contact your AWS account executive, or complete this form.