Remove Accountability Remove Efficiency Remove Quality Management
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Kyndryl helps Arizona MVD transform customer experience with Amazon Connect

AWS Public Sector

Demonstrating its commitment to putting customers first, MVD wants to deliver fast, efficient, and friendly customer service by reducing call wait time. With the help of Kyndryl and Amazon Web Services (AWS), MVD migrated its business service desk into Amazon Connect to improve customer service, increase efficiency, and save costs.

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Managing Risks Associated with Subcontractors: A Comprehensive Guide for Government Contractors

Public Contracting Institute

Our Government Contractor Accounting course provides valuable insights into the financial aspects of subcontractor evaluation. Implement rigorous quality control measures to ensure that subcontractor deliverables meet or exceed project requirements.

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Public procurement of AI between opportunities and risks -- guest post by Giuseppe Bitti

How to Crack a Nut

Still, public procurement does account for approx. Furthermore, a considerably more efficient private sector – thanks to adequate AI adoption – would naturally result in a stronger case for outsourcing those public tasks which could benefit from such advantage, with all the known risks related to loss of control by the public sector.