AWS Public Sector

JANUARY 3, 2024

Demonstrating its commitment to putting customers first, MVD wants to deliver fast, efficient, and friendly customer service by reducing call wait time. With the help of Kyndryl and Amazon Web Services (AWS), MVD migrated its business service desk into Amazon Connect to improve customer service, increase efficiency, and save costs.

Transportation 81

Transportation Transportation Efficiency Telecommunication 81

Public Contracting Institute

JULY 12, 2024

Our Government Contractor Accounting course provides valuable insights into the financial aspects of subcontractor evaluation. Implement rigorous quality control measures to ensure that subcontractor deliverables meet or exceed project requirements.

Management 52

Management Government Government Quality 52

How to Crack a Nut

SEPTEMBER 19, 2024

Still, public procurement does account for approx. Furthermore, a considerably more efficient private sector – thanks to adequate AI adoption – would naturally result in a stronger case for outsourcing those public tasks which could benefit from such advantage, with all the known risks related to loss of control by the public sector.

Public Procurement 59

Public Procurement Procurement Supplier Evaluation 59

AWS Public Sector

FEBRUARY 25, 2025

Addressing student needs with comprehensive contact center support Anthologys Student Success services provide a comprehensive contact center solution to institutions: they support prospective student inquiries, manage enrollment funnels, resolve financial aid account issues, and more.

Education 59

Education Collaboration Innovation Quality 59

AWS Public Sector

DECEMBER 17, 2024

Agents, supervisors, and administrators also have access to an array of AI-driven tools to improve efficiency, accuracy, and better understand customer pain points. To learn how Amazon Web Services (AWS) can support your unique needs, contact your AWS account executive, or complete this form.

Insurance 52

Insurance Capacity Quality Integration 52