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Team Intellect Awarded DHA Contract for UBO and DQMC Support

ExecutiveBiz

A group of women-owned businesses led by Intellect Solutions has landed a $35 million contract from the Defense Health Agency to support the Uniform Business Office and Data Quality Management Control program.

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Kyndryl helps Arizona MVD transform customer experience with Amazon Connect

AWS Public Sector

The solution also uses Amazon Connect Contact Lens and Amazon Connect Customer Profiles for analytics and quality management of MVD’s Mobile ID support center and its business service desk.

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Final EU model contractual AI Clauses available -- some thoughts on regulatory tunnelling

How to Crack a Nut

It is thus important to understand the shortcomings inherent to this approach and to the model AI clauses, before assuming that their use will actually ensure the ‘trustworthy, transparent, and accountable development [and deployment] of AI technologies’. Much more is needed than mere reliance on the model AI clauses.

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Managing Risks Associated with Subcontractors: A Comprehensive Guide for Government Contractors

Public Contracting Institute

Our Government Contractor Accounting course provides valuable insights into the financial aspects of subcontractor evaluation. Implement rigorous quality control measures to ensure that subcontractor deliverables meet or exceed project requirements.

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Public procurement of AI between opportunities and risks -- guest post by Giuseppe Bitti

How to Crack a Nut

Still, public procurement does account for approx. This could be difficult to implement, especially as an increasing number of suppliers do rely – and will rely even more – on AI solutions for all their clients. 14% of the EU’s GDP, hence the margin for a strong suasion is there.

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Anthology launches omnichannel student services transformation with Amazon Connect

AWS Public Sector

Addressing student needs with comprehensive contact center support Anthologys Student Success services provide a comprehensive contact center solution to institutions: they support prospective student inquiries, manage enrollment funnels, resolve financial aid account issues, and more.

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Reimagining unemployment contact centers

AWS Public Sector

Lastly, Amazon Connect Contact Lens is a suite of AI-powered analytics and quality management capabilities that lets you monitor, measure, and continually improve contact quality and agent performance. To learn how Amazon Web Services (AWS) can support your unique needs, contact your AWS account executive, or complete this form.