Remove Acquisition Management Remove Change Management Remove Retail
article thumbnail

Embracing Data-Driven Change to Enhance Customer Experiences

FedInsider

Prior to joining IRS, Fumi was a partner at Boston Consulting Group (BCG), where she led customer centric, data-driven transformations at some of the largest retailers and consumer goods companies in the world. Fumi also served various public sector clients on large-scale change programs focused on improving customer experience.

Data 69