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Data-driven monitoring enables citizens to submit high-quality complaints to authorities. At the time, few complaints were submitted through the LKPP’s official procurement complaints handling mechanisms, e-pengaduan , due in part to the high burden of proof required before complaints were “approved” or progressed for follow-up.
Public contracts matter, he says: “The government allocates 32% of the country’s budget towards goods, services, and public works, to secure the rights and enhance the quality of life for citizens. DCGP’s data quality has continuously improved over the last decade, enabling increasingly detailed analysis.
These efforts play a pivotal role in ensuring that veterans receive the quality care and support they deserve. We are proud to work hand-in-hand with the mission-driven employees in our federal agencies to deliver the highest quality of service and healthcare. It encompasses the very essence of what we do.
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