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Cleveland’s new strategic plan focuses on making city government work better

American City & Country

The mayor’s purpose that day was to introduce his new 10-year operational strategic plan to an audience of some 500 employees—a plan intended to modernize the way government works, make services more accessible, empower the city workforce and improve the city’s financial outlook.

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DHS Brings New Discipline to Cyber Planning

GovLoop

UCMM has proven invaluable when talking about cyber investments not just with IT experts, but with chief financial officers, budget examiners and lawmakers, he added. Indeed, the department plans to give the model an increasingly larger role in IT and budget planning, according to DHS’s Information Technology Strategic Plan (FY 2024-2028). “To

Budget 52
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Digital Constituent Services: 3 Mistakes to Avoid

GovLoop

Address budgeting silos. We’re typically budgeted by business line, so that provides incentives for focusing on your own organization and line item, rather than thinking horizontally across the department from the [constituents’] perspective,” observed Morton. Include it in your strategic priorities and in your evaluation criteria.

Retail 59
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B2Gov: Meet the open data bundlers turning binners into winners

Open Contracting Partnership

Their business facilitates access to procurement information, providing powerful analytics that help companies to search for new opportunities, prepare bids, and evaluate their performance on past tenders. They currently service 30 clients in Latin America.

Data 57
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Moving Customers to the Front of the Digital Transformation Line

FedInsider

Evaluate the types of metrics that can be used to measure improvement in customer satisfaction. Learning Objectives We’ll Discuss: Identify the building blocks of improved CX, such as the ability to use any digital device. Review your agency’s digital transformation roadmap to identify how to move CX to the forefront. Powers × Pamela J.

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Six opportunities to promote resilience and decarbonization through fiscal policy

Inter-American Development Bank

The lack of data on climate-related public spending significantly limits the ability to evaluate it and prevents an accurate understanding of the associated fiscal risks. Learn more about the IDB’s work on fiscal policy and climate change.

Finance 52
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Cloud Architecture Matters: Improve Cloud Security by Writing Natively to the Cloud

FedInsider

His role included management of approximately 700 employees and 300 contractors and an annual operating budget of approximately $250 million. Prior to his role at ATF, Dr. Bailey was responsible for all IT assets of the Federal Bureau of Investigation (FBI) under the CIO.