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He notes that changemanagement for end-users is also a key component in technology upgrade projects that is often left off the internal roadmap. This is also a key step in the change-management process.” An agency’s tech-buying team should be highly inclusive with a variety of skills, Mitchell says.
Traditional procurement approaches prioritised lowest price, which led to unintended consequences like accepting bids of lower quality, a lesser performance record or that did not adequately allow buyers to consider equity, sustainability or socio-economic objectives like creating local jobs.
Amrest onboards new vendors at competitively-positioned pricing on a regular and consistent basis. However, they could probably leverage their great buyers in a better way by having proper data delivered to them upfront and allowing them to identify the most strategic new projects. How can Amrest start this journey?
An internal communications plan will also be needed to inform buyers of the existing arrangements they should use. If these contracts are renewed year-after-year without considering alternatives, the time is ripe to investigate the benefits of change. What’s happening industry-wide that may impact the supply chain or pricing?
Companies should consider the force majeure and changemanagement clauses in their contracts, and the doctrines of impossibility, impracticability and frustration of purpose under applicable statutes and the common law, to assess whether they are entitled to relief.
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