Capacity, Efficiency and Quality Management - Public Procurement Central

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Capacity

Efficiency

Quality Management

Kyndryl helps Arizona MVD transform customer experience with Amazon Connect

AWS Public Sector

JANUARY 3, 2024

Demonstrating its commitment to putting customers first, MVD wants to deliver fast, efficient, and friendly customer service by reducing call wait time. With the help of Kyndryl and Amazon Web Services (AWS), MVD migrated its business service desk into Amazon Connect to improve customer service, increase efficiency, and save costs.

Transportation

Transportation Transportation Efficiency Price

Public procurement of AI between opportunities and risks -- guest post by Giuseppe Bitti

How to Crack a Nut

SEPTEMBER 19, 2024

A recurrent auditing is particularly important, as the performance of the tool will evolve due its capacity to learn (and sometimes possibly even detect it is being tested ). In the long run this would become a structural weakness in the capacity of the public sector to deliver on its mandate and stay competitive.

Public Procurement

Public Procurement Procurement Supplier Evaluation

Kyndryl helps Arizona MVD transform customer experience with Amazon Connect

Public procurement of AI between opportunities and risks -- guest post by Giuseppe Bitti

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