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Kyndryl helps Arizona MVD transform customer experience with Amazon Connect

AWS Public Sector

Additionally, the ability to only pay for actual usage rather than over-provisioning capacity for peak periods provides increased scalability. The solution also uses Amazon Connect Contact Lens and Amazon Connect Customer Profiles for analytics and quality management of MVD’s Mobile ID support center and its business service desk.

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Public procurement of AI between opportunities and risks -- guest post by Giuseppe Bitti

How to Crack a Nut

A recurrent auditing is particularly important, as the performance of the tool will evolve due its capacity to learn (and sometimes possibly even detect it is being tested ). In the long run this would become a structural weakness in the capacity of the public sector to deliver on its mandate and stay competitive.

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How to Respond to a Request for Information (RFI) Notice

Select GCR

Additionally, provide an overview of your company’s size, location, and areas of operation to give a clear picture of your capacity to meet the RFI requirements. Describe your methods for ensuring consistent product or service quality, including regular inspections, testing procedures, and compliance with relevant regulations.

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