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Embracing Data-Driven Change to Enhance Customer Experiences

FedInsider

Leveraging today’s rapidly evolving technology and available tools, government agencies can better distill large amounts of data to derive holistic insights, promptly identify areas for improvement, and drive innovative initiatives to enhance service delivery and implementation. DLA is the U.S.

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Pittsburgh Learns How to Govern Its Data

GovLoop

Insights from Heidi Norman, Chief Information Officer and Director of the Department of Innovation & Performance, city of Pittsburgh. Staff in Pittsburgh CIO Heidi Norman’s department partnered with What Works Cities and with a program at Johns Hopkins University known as GovX, which helps cities overcome data hurdles. Favorite.

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Get Ready for Success! 4 Critical Workstreams for Successful Procurement Implementation

ivalua

Up front efforts to define roles and responsibilities, document requirements, integrate with other enterprise systems, and maximize the value of data will be rewarded in multiple forms well beyond the conclusion of the implementation.

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Data & AI are Driving HR Modernization (E139)

FedInsider

Mountains of data and Artificial intelligence are impacting every aspect of all federal agencies. This week on Feds At the Edge we examine the impact of technology innovation on modernization of human resources. To view this webinar: Data & AI are Driving HR Modernization. Tune in now on your favorite Podcasting platform.

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The essential role of a landing zone in a government’s digital transformation

AWS Public Sector

Transformation requires a complete step-change rethinking of how to deliver services to citizens, how the power of data is used, and how government agencies operate internally. Governments must navigate a complex landscape of legacy systems, stringent regulations, and the need to protect sensitive citizen data.

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AI Is Only Part of the Picture

GovLoop

Even when AI is near the top, data and systems often need updates to prepare for it. Scot Barker, Chief Innovation Officer for Burlington, Vermont, carefully considers each AI application before using it. It’s change management.” How do I make them part of the overall data repository?” How do I digitize them?

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AI In Depth: Federal Agencies Strengthen Guardrails for AI Applications

FedInsider

Tuesday, September 24, 2024 | 2:00PM EDT | 1 Hour | 1 CPE In the rapidly advancing world of artificial intelligence (AI), government agencies are leveraging AI technologies to enhance security, operational efficiency, and data analysis across various sectors. He has been in this role since July 2023.