Remove Change Management Remove Government Contracts Remove Quality
article thumbnail

Moving Customers to the Front of the Digital Transformation Line

FedInsider

She has proven expertise in developing holistic solutions to complex organizational challenges by leveraging data, technology, and business process improvement, while driving effective change management. Department of Labor (DOL) and the U.S. Department of Health and Human Services (HHS).

article thumbnail

Another possible challenge for DoD’s $19B moving contract: No movers

Federal News Network

Service Contract Act complications Another major complication for movers: Under the GHC contract, they’ll need to comply with the Service Contract Act (SCA) — something they’ve never had to do before, and that they argue is fundamentally incompatible with the way the moving industry operates. I’m a military mover.

Contract 119
professionals

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Embracing Data-Driven Change to Enhance Customer Experiences

FedInsider

In this role Barbara co-leads VEO, the Secretary’s customer experience (CX) insight engine supporting and enabling the Department in providing the highest quality experiences in the delivery of care, benefits and memorial services to Service members, Veterans, their families, caregivers and survivors. Department of Labor (DOL) and the U.S.

Data 69
article thumbnail

Empowering women businesses in Uganda through contracts

Open Contracting Partnership

Summary: Women-owned and led businesses in Uganda receive just 1% of government contracts. To improve this, government officials and civil society leaders launched a systemic reform designed to change the legal framework, build entrepreneur capacity, improve data, and advocate for greater awareness of the problem and interventions.