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In this role Barbara co-leads VEO, the Secretary’s customer experience (CX) insight engine supporting and enabling the Department in providing the highest quality experiences in the delivery of care, benefits and memorial services to Service members, Veterans, their families, caregivers and survivors. DLA is the U.S.
Transportation and logistics For companies in the transportation sector grappling with disrupted supply chains , congested routes, and pressure to deliver exceptional customer experiences, using data-driven insights can dramatically transform efficiency.
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