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Prior to joining IRS, Fumi was a partner at Boston Consulting Group (BCG), where she led customer centric, data-driven transformations at some of the largest retailers and consumer goods companies in the world. Fumi also served various public sector clients on large-scale change programs focused on improving customer experience.
Transportation and logistics For companies in the transportation sector grappling with disrupted supply chains , congested routes, and pressure to deliver exceptional customer experiences, using data-driven insights can dramatically transform efficiency.
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