Kyndryl helps Arizona MVD transform customer experience with Amazon Connect
AWS Public Sector
JANUARY 3, 2024
Within the Arizona Department of Transportation (ADOT) , MVD employs more than 600 customer service representatives in 44 offices across the state to help meet residents’ needs and get them on the road with ease. Plus, they needed a system that could scale up during peak demands without worrying about infrastructure resiliency. “A
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