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Project Management to Product Management: Making the Move

GovLoop

Project management focuses on completing a specific assignment with preset resources. It’s often centered on IT and may reference user experience (UX) and organizational priorities only when the project is assigned and handed off. It’s more than a change in terminology; it’s a change in perspective. Get the Guide Favorite

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Knowing When, Where and How to Modernize

GovLoop

6 Steps to Success But great rewards are possible with effective change management. It requires a disciplined project manager, akin to an orchestra conductor who ensures that all pieces of the project work in harmony, Oliver said. This article appears in our guide, “ How to Kickstart Modernization.”

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Innovations in CX: Gauging Engagement

GovLoop

According to Summer Xiao , Deputy CIO in Houston’s Project Management Office, “The public actually doesn’t want to engage with you.” To read more about ways to innovate successfully, download it here: Get the guide Image by Mohamed Hassan from Pixabay Favorite

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Get Ready for Success! 4 Critical Workstreams for Successful Procurement Implementation

ivalua

Project Manager (PM): The project manager oversees the implementation process, coordinating activities, managing timelines, and ensuring that project objectives are met. Download Today!

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Journey Maps: Tracing Real-world CX 

GovLoop

.” — Utsav Vatsyayan, Assistant Manager at EY Source: Digital.gov This article appears in “ Improving Customer Experience: A Nuts-and-Bolts Guide.” For additional insights into making your organization more customer-friendly, download the guide. Get the guide Image by Gerd Altmann from Pixabay Favorite

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The CX-EX Connection

GovLoop

For more insights on bringing out the best in your employees, download the guide: Get the guide Photo by Anna Shvets on pexels.com Favorite This article appeared in our guide, “ Tools and Tactics for Employee Engagement.”

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Identifying & Mitigating Election Security Threats in 2024

FedInsider

With over 25 years of higher education and local government IT experience, Lester has spoken at local, state and national conferences on topics ranging from telecommunications to project management to cybersecurity and data.

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