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Challenge: Indonesia’s publicprocurement sector is highly vulnerable to corruption. Fragmented and inconsistent auditing practices across the decentralized governmentsystem have impeded effective oversight. They measured several improvements in the public complaints handling process.
Approach: The new director of the procurement agency led the development of a data-driven corruption risk monitoring system and worked with a reform team to strengthen the institutional capacity of government buyers, improve cross-agency coordination and increase collaboration with civil society.
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