State & Local Government: Ohio Pursues Integrated Customer Services, Securely
FedInsider
AUGUST 17, 2024
Friday, September 6, 2024 | 2:00PM EDT | 90 Minutes | 1.5 CPE The state of Ohio is pursuing an integrated customer approach that improves the user experience, such as creating a digital identity to simplify interactions with agencies while keeping information private and secure. Among its efforts, the Ohio Office of Information Technology is pursuing a “cloud smart” strategy, including acting as a broker for agencies looking at Infrastructure-as-a-Service and Platform-as-a-Service.
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