3 Ways DHS is Working to Enhance the Customer Experience
GovCon Wire
JANUARY 15, 2024
Public engagement is a regular part of many agencies within the Department of Homeland Security , such as the Transportation Security Administration, Customs and Border Protection and more. With its wide variety of public operations, it is critical for the DHS to ensure that its interactions with customers run smoothly. DHS CX expert Dana Chisnell will deliver the keynote address at the Potomac Officers Club's The CX Imperative Forum on Jan. 25.
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