ExecutiveBiz

JANUARY 3, 2024

CSA said Friday that it has received recertification for ISO standards on IT service reliability and efficiency, compliance with information security management best practices and the maintenance of quality management systems.

Quality Management 59

Quality Management Quality Management IT 59

AWS Public Sector

JANUARY 3, 2024

Demonstrating its commitment to putting customers first, MVD wants to deliver fast, efficient, and friendly customer service by reducing call wait time. With the help of Kyndryl and Amazon Web Services (AWS), MVD migrated its business service desk into Amazon Connect to improve customer service, increase efficiency, and save costs.

Transportation 81

Transportation Transportation Telecommunication Efficiency 81

ivalua

NOVEMBER 7, 2019

These include new Advanced Product Quality Planning (APQP) and New Product Introduction (NPI) capabilities, as well as enhancements to its existing Bill of Materials (BOM) Lifecycle Manager. Ivalua’s new product quality capability provides customers with a proven quality management process, called APQP.

Innovation 9

Innovation Management Quality Automotive 9

Public Contracting Institute

JULY 12, 2024

Understanding the Importance of Subcontractor Management Effective subcontractor management is crucial for the success of government contracts. By implementing strong subcontractor management practices, prime contractors can minimize these risks and maximize the benefits of collaboration.

Management 52

Management Government Government Quality 52

How to Crack a Nut

SEPTEMBER 19, 2024

This guest post by Giuseppe Bitti* explores the broad policy approaches that can be followed to slow down AI adoption by the public sector, with a focus on risk mitigation and management. Catherine Breslin & Rens Dimmendaal / Better Images of AI / Strawberries and milk / CC-BY 4.0 If so, what is to be done?

Public Procurement 59

Public Procurement Procurement Supplier Evaluation 59

ExecutiveBiz

JANUARY 13, 2025

Client Solution Architects has undergone an audit that showed its continuing compliance with three ISO standards: ISO/IEC 20000-1:2018 for IT service reliability and efficiency, ISO/IEC 27001:2022 for information security management and ISO 9001:2015 for quality management systems.

Quality Management 52

Quality Management Quality Efficiency Import 52

AWS Public Sector

FEBRUARY 25, 2025

Anthologys white-glove contact center service makes sure institutions can deliver consistent, high-quality support to students, faculty, and staff alike. Anthology services and expertise, combined with the cutting-edge technology, efficiency, and scalability of AWS will empower institutions to deliver an unparalleled student experience.

Education 59

Education Collaboration Innovation Quality 59