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Client Solution Architects Achieves ISO Recertification for IT, InfoSec, Quality Management Systems; Tim Spadafore Quoted

ExecutiveBiz

CSA said Friday that it has received recertification for ISO standards on IT service reliability and efficiency, compliance with information security management best practices and the maintenance of quality management systems.

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Kyndryl helps Arizona MVD transform customer experience with Amazon Connect

AWS Public Sector

Demonstrating its commitment to putting customers first, MVD wants to deliver fast, efficient, and friendly customer service by reducing call wait time. With the help of Kyndryl and Amazon Web Services (AWS), MVD migrated its business service desk into Amazon Connect to improve customer service, increase efficiency, and save costs.

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Ivalua Announces New Innovations for Managing Direct Materials Spend

ivalua

Redwood City, CA – November 7, 2019 – Ivalua, a global leader in spend management , today announced a range of new innovations that enable direct material procurement and supply chain leaders to launch more profitable, successful products. The new capabilities are available now as part of Ivalua’s latest platform release.

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Managing Risks Associated with Subcontractors: A Comprehensive Guide for Government Contractors

Public Contracting Institute

Key Areas for Due Diligence: Financial stability Past performance Technical capabilities Compliance history Quality control processes 3. Implementing Quality Control Measures Maintaining high-quality standards throughout your supply chain is crucial for project success and risk mitigation.

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Public procurement of AI between opportunities and risks -- guest post by Giuseppe Bitti

How to Crack a Nut

Furthermore, in any case both the technical and the governance dimensions should be considered: the focus should not be limited to assessing the technical functionalities of the solution or its capacity to perform in a series of targeted tests, but also the adequacy of the set of control and quality management mechanisms implemented by the provider.

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Client Solution Architects Maintains Compliance With 3 ISO Standards

ExecutiveBiz

Client Solution Architects has undergone an audit that showed its continuing compliance with three ISO standards: ISO/IEC 20000-1:2018 for IT service reliability and efficiency, ISO/IEC 27001:2022 for information security management and ISO 9001:2015 for quality management systems.

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Anthology launches omnichannel student services transformation with Amazon Connect

AWS Public Sector

Addressing student needs with comprehensive contact center support Anthologys Student Success services provide a comprehensive contact center solution to institutions: they support prospective student inquiries, manage enrollment funnels, resolve financial aid account issues, and more.