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According to Witt, governments must also consider the totalcost of ownership of the new system. It also includes the supplemental cost of implementation, training, ongoing support and system maintenance.” “The human aspect of deploying and adopting new technology is important.
The team should be diverse, with representatives that include IT leadership, department heads (for domain expertise), finance professionals, legal counsel, cybersecurity experts and end-users from relevant departments.” Consider the totalcost of ownership, not just upfront costs. What about cooperative contracts?
The latest bid, which followed at least two previous failures, is facing similar troubles as earlier projects: incomplete planning, a technology platform with questionable maturity and, maybe most striking, the hubris of the leadership that their current plan will be successful no matter what evidence emerges that tells a different story.
From a leadership perspective, this isn’t just a technological shift; AI is forcing a fundamental reimagining of how government operates, interacts with citizens, and safeguards national security.
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